We want you to love your Bean Sprout purchase, so if you’re not happy, please let us know. You must contact us within 7 days of receiving your order by filling out the form below.

Please include your order reference and your reason for requesting a return. 

Summer Hats & Merino Hats cannot be returned due to hygiene reasons (except where deemed as faulty). Personalised items such as named book or swim bags cannot be exchanged (except where deemed as faulty). Sale items are non refundable (except where deemed as faulty).

Refunds will be credited to your original method of payment less shipping costs.